2007 BPM and workflow handbook : methods, concepts, case studies and standards in Business Process Management and workflow / Two thousand seven BPM and workflow handbook BPM and workflow handbook edited by Layna Fischer. - Lighthouse Point, Florida : Future Strategies, 2007. - 319 p. : ill ; 27 cm.
Published in association with the Workflow Management Coalition. Includes bibliographical references and index.
Section 1. The business value of workflow and BPM -- Spotlight on BPM in healthcare -- Section 2. Standards and technology.
9780977752713
Workflow--Management.
Technological innovation.
Information technology.
Total quality management.
Organizational change.
Management information systems.
Published in association with the Workflow Management Coalition. Includes bibliographical references and index.
Section 1. The business value of workflow and BPM -- Spotlight on BPM in healthcare -- Section 2. Standards and technology.
9780977752713
Workflow--Management.
Technological innovation.
Information technology.
Total quality management.
Organizational change.
Management information systems.