Foster, S. Thomas
Managing quality : integrating the supply chain / S. Thomas Foster; Kunal K. Ganguly - 5th ed. - Boston : Pearson, c2013. - 477 p. : ill. ; 26 cm. - Always learning .
Note: International edition
Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system.
'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement.
9780273768258
Quality of products
Quality control
Business logistics
DDC
Managing quality : integrating the supply chain / S. Thomas Foster; Kunal K. Ganguly - 5th ed. - Boston : Pearson, c2013. - 477 p. : ill. ; 26 cm. - Always learning .
Note: International edition
Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system.
'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement.
9780273768258
Quality of products
Quality control
Business logistics
DDC