Kmetz, John L.
Mapping workflows and managing knowledge: : simply, sensibly, flexibly, and without software / John L. Kmetz. - Newark, Delaware: : Transition Assistance Associates, ©2010. - xv, 163 p. : color illustrations ; 26 cm.
9781460935170
2011902798
Knowledge management.
Reengineering (Management)
Workflow.
Mapping workflows and managing knowledge: : simply, sensibly, flexibly, and without software / John L. Kmetz. - Newark, Delaware: : Transition Assistance Associates, ©2010. - xv, 163 p. : color illustrations ; 26 cm.
9781460935170
2011902798
Knowledge management.
Reengineering (Management)
Workflow.