Harmon, Paul, 1942-
Business process change : a manager's guide to improving, redesigning, and automating processes / Paul Harmon ; [foreword by Geary Rummler]. - Amsterdam ; Boston : Morgan Kaufmann Publishers, c2003. - xxi, 529 p. : ill ; 24 cm.
Includes bibliographical references (p. 503-506) and index.
1558607587
2002110618
Electronic commerce.
Organizational change.
System design.
HF5548.32 / .H367 2003
658.4/06
Business process change : a manager's guide to improving, redesigning, and automating processes / Paul Harmon ; [foreword by Geary Rummler]. - Amsterdam ; Boston : Morgan Kaufmann Publishers, c2003. - xxi, 529 p. : ill ; 24 cm.
Includes bibliographical references (p. 503-506) and index.
1558607587
2002110618
Electronic commerce.
Organizational change.
System design.
HF5548.32 / .H367 2003
658.4/06