Lasrado, Flevy
Achieving organizational excellence : a quality management program for culturally diverse organizations Flevy Lasrado - Cham, Switzerland : Springer, c2018. - x, 193 p. : ill. ; 25 cm. - Management for professionals . - Management for professionals .
Introduction to Business Excellence --
Organizations Achieve Excellence Through Quality Awards --
Legacy of Excellence: The Case of the United Arab Emirates (UAE)
Excellence in Action --
Understanding Sustainable Organizational Results --
Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation --
Awards and Assessments --
Assessment for an External Award --
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence --
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations.
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organisations. The author argues that transnational companies face a two-fold challenge. Managing global knowledge networks and multicultural project teams on the one hand, and interacting and collaborating across boundaries using global communication technologies on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organisational performance. The book approaches quality management as an element that is no longer a choice but has now become a necessity if companies want to compete in highly globalised environments.
9783319700748
2018932412
Business Excellence
Quality management
658.4013 LA AC
Achieving organizational excellence : a quality management program for culturally diverse organizations Flevy Lasrado - Cham, Switzerland : Springer, c2018. - x, 193 p. : ill. ; 25 cm. - Management for professionals . - Management for professionals .
Introduction to Business Excellence --
Organizations Achieve Excellence Through Quality Awards --
Legacy of Excellence: The Case of the United Arab Emirates (UAE)
Excellence in Action --
Understanding Sustainable Organizational Results --
Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation --
Awards and Assessments --
Assessment for an External Award --
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence --
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations.
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organisations. The author argues that transnational companies face a two-fold challenge. Managing global knowledge networks and multicultural project teams on the one hand, and interacting and collaborating across boundaries using global communication technologies on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organisational performance. The book approaches quality management as an element that is no longer a choice but has now become a necessity if companies want to compete in highly globalised environments.
9783319700748
2018932412
Business Excellence
Quality management
658.4013 LA AC