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Harmon, Paul, 1942-

Business process change : a guide for business managers and BPM and six sigma professionals / Paul Harmon ; foreword by Tom Davenport. - 2nd ed. - Amsterdam ; Boston : Elsevier/Morgan Kaufmann Publishers, c2007. - xli, 549 p. : ill., map ; 24 cm.

Includes bibliographical references and index.



ISBN: 9780123741523

LCCN: 2007020283

Subjects--Topical Terms:
Electronic commerce.
Organizational change.
System design.

LC Class. No.: HF5548.32 / .H367 2007

Dewey Class. No.: 658.4/06