000 -LEADER |
fixed length control field |
00984cam a2200301 a 4500 |
FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
110610s2011 nyua b 001 0 eng |
LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2011023545 |
INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781423145844 (alk. paper) |
CATALOGING SOURCE |
Original cataloging agency |
DLC |
Transcribing agency |
DLC |
GEOGRAPHIC AREA CODE |
Geographic area code |
n-us-fl |
LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
GV1853.3.F62 |
Item number |
W3417 2011 |
DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
791.06875924 |
Edition number |
23 |
SYSTEM CONTROL NUMBER |
System control number |
16820746 |
DATE AND TIME OF LATEST TRANSACTION |
control field |
20170126100130.0 |
CONTROL NUMBER |
control field |
54693 |
CONTROL NUMBER IDENTIFIER |
control field |
UOWD |
TITLE STATEMENT |
Title |
Be our guest : |
Remainder of title |
perfecting the art of customer service / |
Statement of responsibility, etc |
by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. |
PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
New York : |
Name of publisher, distributor, etc |
Disney Editions, |
Date of publication, distribution, etc |
c2011. |
EDITION STATEMENT |
Edition statement |
revised and updated ed. |
PHYSICAL DESCRIPTION |
Extent |
xvi, 208 p. : |
Other physical details |
ill. ; |
Dimensions |
24 cm. |
BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
SUBJECT ADDED ENTRY--GEOGRAPHIC NAME |
Geographic name |
Walt Disney World (Fla.) |
SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Amusement parks |
General subdivision |
Customer services |
Geographic subdivision |
Florida |
-- |
Orlando. |
SUBJECT ADDED ENTRY--CORPORATE NAME |
Corporate name or jurisdiction name as entry element |
Disney Institute. |
ADDED ENTRY--PERSONAL NAME |
Personal name |
Kinni, Theodore B., |
Dates associated with a name |
1956- |
ADDED ENTRY--CORPORATE NAME |
Corporate name or jurisdiction name as entry element |
Disney Institute. |
ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
REGULAR |