| Contents |
VOLUME 1: The Essentials. List of Exhibits, Figures, Tables, Boxes, and Appendices. The Contributors. Preface. About This Book. Chapter 1 Basics of Enterprise Risk Management in Healthcare ( Roberta L. Carroll, Gisele A. Norris, and Michael Zuckerman ). Chapter 2 Healthcare Legal Concepts ( Peter Hoffman ). Chapter 3 Governance of the Healthcare Organization ( John Horty and Rachel Remaley ). Chapter 4 Development of a Risk Management Program ( Jane J. McCaffrey and Sheila Hagg-Rickert ). Chapter 5 The Healthcare Risk Management Professional ( Krishna Lynch ). Chapter 6 Early Warning Systems for the Identification of Organizational Risks ( Roberta L. Carroll ). Chapter 7 Basic Claims Administration ( Ellen L. Barton ). Chapter 8 Introduction to Risk Financing ( Dominic A. Colaizzo ). Chapter 9 Insurance: Basic Principles and Coverages ( Kimberly Willis ). Chapter 10 Patient Safety Organizations ( Ronni Solomon ). Chapter 11 Risk Management's Role in Performance Improvement ( Peggy Berry Martin and Frank Federico ). Chapter 12 Using Data as a Risk Management Tool ( Michelle Hoppes, Jeanie Taylor, and Keith Higdon ). Chapter 13 The Clinical Record ( Ann Gaffey and Sharon Groves ). Chapter 14 Physician and Allied Health Professional Credentialing ( Mark A. Kadzielski ). Chapter 15 Interpersonal Communication Skills ( Geri Amori ). Chapter 16 Ethics in Patient Care ( Sheila Cohen Zimmet ). Chapter 17 A Contract Review Primer for Risk Management Professionals ( Peggy L. B. Nakamura ). Chapter 18 Information Technologies and Risk Management ( Ronni P. Solomon and Madelyn S. Quattrone ). Chapter 19 Emergency Management ( Craig L. Allen and Harlan Y. Hammond ). Chapter 20 Occupational Safety, Health, and Environmental Impairment ( John C. West ). Appendix: A Guide to Medical Terminology ( Elaine Richard ). Glossary. Index. VOLUME 2: Clinical Risk Management. List of Boxes, Exhibits, Figures, Tables, and Appendices. The Contributors. Preface. About This Book. Chapter 1 Patient Safety and the Risk Management Professional: New Challenges and Opportunities ( Denise Murphy and Roslyn Corcoran ). Chapter 2 The Risk Management Professional and Medication Safety ( Hedy Cohen and Nancy Tuohy ). Chapter 3 The Risk Management Professional and Biomedical Technology ( Sally T. Trombly ). Chapter 4 Informed Consent as a Loss Control Process ( Fay A. Rozovsky ). Chapter 5 Clinical Research: Institutional Review Boards ( Sheila Cohen Zimmet ). Chapter 6 Patient Safety in Surgery: The Essential Continuum ( Marshall Steele, Susan Harris, Craig Westling and Asheesh Gupta ). Chapter 7 Managing Risks and Improving Safety in the Intensive Care Unit ( Cynthia Wallace and Linda Wallace ). Chapter 8 Management of Risk: Promoting Perinatal Patient Safety ( G. Eric Knox and Kathleen Rice Simpson ). Chapter 9 Pediatric Risk Management ( David Stallings and Jeff Sconyers ). Chapter 10 Risk Management in the Laboratory ( Christine Clark and Laurence Sherman ). Chapter 11 Managing Clinical Risk and Enhancing Patient Safety in Radiology ( Sylvia M. Brown ). Chapter 12 Emergency Department Risk Management: Promoting Quality and Safety in a Chaotic Environment ( David Lickerman and Stephanie Lickerman ). Chapter 13 Prehospital Emergency Medical Services ( Alice L. Epstein and Gary H. Harding ). Chapter 14 Risk Management and Behavioral Health ( Robin Burroughs and Bruce W. Dmytrow ). Chapter 15 Managing Risk in the Ambulatory Environment ( Robert F. Bunting, Jr. and Joyce H. Benton ). Complementary and Alternative Medicine ( Leilani Kicklighter ). Chapter 16 Risk Management Considerations in Home Healthcare ( Kelley Woodfin ). Chapter 17 Risk Management for Retail Clinics ( Sara Ratner ). Chapter 18 Managing the Obese Patient: Risk Across the Continuum of Care ( Cynthia S. Siders ). Chapter 19 Risk Management and Patient Safety in Oncology ( Sylvia M. Brown ). Chapter 20 Seniors Housing and Long-Term Care ( Kathryn Hyer and Mary Lynn Curran ). Glossary. Index. VOLUME 3: Business Risk: Legal, Regulatory, and Technology Issues. List of Exhibits, Tables, Figures, Boxes, and Appendices. The Contributors. Preface. About This Book. Chapter 1 Statutes, Standards, and Regulations ( Mark Cohen ). Chapter 2 Accreditation, Licensure, Certifi cation, and Surveying Bodies ( Frederick Robinson and Melissa Thompson ). Chapter 3 Managed Care ( Berni H. Bussell ). Chapter 4 Corporate Compliance: A Risk Management Framework ( Glenn T. Troyer and Leeanne R. Coons ). Chapter 5 Advertising Liability: A Growing Risk Management Concern ( Ellen L. Barton and William M. Klimon ). Chapter 6 Employment Practices Liability ( Karen M. Buesing, Michelle N. Boyd, and Kirk S. Davis ). Chapter 7 Emerging Liabilities in Partnerships, Joint Ventures, and other Collaborative Relationships ( Rebecca A. Havlisch ). Chapter 8 Mergers, Acquisitions, and Divestitures ( Timothy E. Gorman, Lorrie J. Neiburg, and W. Patrick Downes ). Chapter 9 Request for Proposals ( Roberta L. Carroll ). Chapter 10 Cost of Risk ( Dominic A. Colaizzo ). Chapter 11 Risk Financing Techniques ( Brad R. Norrick, Thomas M. Jones, and Thomas M. Hermes ). Chapter 12 Claims and Litigation Management ( Ellen L. Barton ). Chapter 13 Workers' Compensation Programs in Healthcare Organizations ( Peggy L. B. Nakamura ). Chapter 14 Occupational and Environmental Risk Exposures for Healthcare Facilities ( John C. West ). Chapter 15 Telemedicine: Frontier to Forefront ( Pamela J. Para ). Chapter 16 HIPAA: Privacy and Security ( Susan E. Ziel ). Chapter 17 Medicare Recovery Audit Contractor Program: Preparing for an Escalating Trend ( W. Patrick Downes, David E. Jose, and Leigh Ann Lauth O'Neill ). Chapter 18 Medical Tourism ( Nancy T. Poblenz and Sheila Hagg-Rickert ). Chapter 19 Absence and Productivity Management ( Phyllis Ruez and Neil Austin ). Glossary. Index. |