Course reserves for OPS953
- Term: Spring 2021
- Department:
- Course number: Management of Service Quality
- Instructors:
- Taghreed Abu-Salim
| Title | Author | Item type | Location | Collection | Call number | Copy number | Status | Date due | Notes | Link |
|---|---|---|---|---|---|---|---|---|---|---|
| Learning with cases / | Mauffette-Leenders, Louise A. | REGULAR | University of Wollongong in Dubai Main Collection |
658.00722 MA LE | Available | Record URL | ||||
| New service development : | REGULAR | University of Wollongong in Dubai Main Collection |
658.812 NE WS | Available | ||||||
| Achieving service excellence : | Fottler, Myron D. | REGULAR | University of Wollongong in Dubai Main Collection |
362.1068 FO AC | Available | Record URL | ||||
| The healthcare quality book : | REGULAR | University of Wollongong in Dubai Main Collection |
362.1068 JO HE | Available | Item URI | |||||
| Service quality in the hotel industry : | Soteriades, Marios | REGULAR | University of Wollongong in Dubai Main Collection |
647.94068 SO SE | Available | Record URL | ||||
| Service management : | Fitzsimmons, James A. | CRS | University of Wollongong in Dubai Closed Reserve |
658 FI SE | Available | Record URL | ||||
| Service management : | Fitzsimmons, James A. | 3 DAY LOAN | University of Wollongong in Dubai Main Collection |
658 FI SE | Available | Record URL | ||||
| Service management : | Bordoloi, Sanjeev | REGULAR | University of Wollongong in Dubai Main Collection |
658 BO SE | Available | July2019 | Record URL | |||
| Services management : | REGULAR | University of Wollongong in Dubai Main Collection |
338.4068 SE RV | Available | Record URL | |||||
| Public service operations management : | REGULAR | University of Wollongong in Dubai PHD Shelf |
351 PU BL | Available | Record URL |