Managing quality : integrating the supply chain /
By: Foster, S. Thomas
Title By: Ganguly, Kunal K [Contributed by]
Material type: BookSeries: Publisher: Boston : Pearson, c2013.Edition: 5th ed.Description: 477 p. : ill. ; 26 cm.ISBN: 9780273768258Program: TBS952, OPS952Subject(s): Quality of products | Quality control | Business logisticsDDC classification: DDCItem type | Home library | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
REGULAR | University of Wollongong in Dubai Closed Reserve | 658.4013 FO MA (Browse shelf) | Available | T0017804 | ||
3 DAY LOAN | University of Wollongong in Dubai Main Collection | 658.4013 FO MA (Browse shelf) | Available | T0018107 | ||
3 DAY LOAN | University of Wollongong in Dubai Main Collection | 658.4013 FO MA (Browse shelf) | Available | T0051599 |
Note: International edition
Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Managing quality improvement teams and projects -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and tools -- Forever improving the quality system -- Managing learning for quality improvement -- implementing and validating the quality system.
'Managing Quality' provides a comprehensive introduction to the field of quality management and presents a supply chain theme as the unifying framework for quality improvement.
TBS952, OPS952