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Enchantment : the art of changing hearts, minds, and actions /

By: Kawasaki, Guy, 1954-
Material type: BookPublisher: New York : Portfolio/Penguin, 2011.Description: xxiii, 211 p. : ill. ; 22 cm.ISBN: 9781591843795 (trade); 1591843790Subject(s): Persuasion (Psychology) in organizations | Persuasion (Psychology) | Influence (Psychology) | Marketing -- Psychological aspects | Management -- Psychological aspects | Persuasion (Psychology) | Marketing -- Psychological aspects | Management -- Psychological aspectsDDC classification: 658.8/0019
Summary:
Explores the mystery of influence in business and personal interactions, offering advice and strategies for earning the trust of colleagues and customers, overcoming entrenched habits, and urging them toward a change of heart.
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.80019 KA EN (Browse shelf) Available T0041795
Total holds: 0

Explores the mystery of influence in business and personal interactions, offering advice and strategies for earning the trust of colleagues and customers, overcoming entrenched habits, and urging them toward a change of heart.

Includes bibliographical references (p. [191]-192) and index.

Adult Follett Library Resources.

Adult.

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