Includes bibliographical references and index.

PART 1: An overview of business ethics -- 1. The Importance of business ethics -- 2. Stakeholder relationships, social responsibility, and corporate governance -- PART 2: Ethical issues and the institutionalization of business ethics -- 3. Emerging business ethics issues -- 4. The institutionalization of business ethics -- PART 3: The decision-making process -- 5. Ethical decision making -- 6. Individual factors: moral philosophies and values -- 7. Organizational factors: the role of ethical culture and relationships -- PART 4: Implementing business ethics in a global economy -- 8. Developing an effective ethics program -- 9. Managing and controlling ethics programs -- 10. Globalization of ethical decision-making -- 11. Ethical leadership -- 12. Sustainability: ethical and social responsibility dimensions -- PART 5: Cases -- 1. Monsanto attempts to balance stakeholder interests -- 2. Starbucks' mission: social responsibility and brand strength -- 3. Walmart manages ethics and compliance challenges -- 4. Sustainability challenges in the gas and oil industry -- 5. New Belgium brewing: ethical and environmental responsibility -- 6. National Collegiate Athletic Association ethics and compliance program -- 7. Google: the quest to balance privacy with profits -- 8. Zappos: delivering customer satisfaction -- 9. Enron: questionable accounting leads to collapse -- 10. Home Depot implements stakeholder orientation -- 11. Frauds of the century -- 12. Insider trading at the Galleon Group -- 13. Whole Foods strives to be an ethical corporate citizen -- 14. Apple Inc.'s ethical success and challenges -- 15. PepsiCo's journey toward an ethical and social responsible culture -- 16. Ethical leadership at Cardinal IG: the foundation of a culture of diversity -- 17. Better Business Bureau: protecting consumers and dealing with organizational ethics challenges -- 18. Managing the risks of global bribery in business -- 19. Mattel responds to ethical challenges -- 20. Best Buy fights against electronic waste -- Index.

Packed with cases, exercises, simulations, and practice tests, the market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, Tenth Edition, thoroughly covers the complex environment in which managers confront ethical decision making. Using a proven managerial framework, this accessible, applied text addresses the overall concepts, processes, and best practices associated with successful business ethics programs--helping readers see how ethics can be integrated into key strategic business decisions. Thoroughly revised, the new tenth edition incorporates coverage of new legislation affecting business ethics, the most up-to-date examples, and the best practices of high-profile organizations. It also includes 20 all-new or updated original case studies.