Normal view MARC view ISBD view

Achieving organizational excellence : a quality management program for culturally diverse organizations

By: Lasrado, Flevy
Material type: BookSeries: Management for professionals.Publisher: Cham, Switzerland : Springer, c2018.Description: x, 193 p. : ill. ; 25 cm.ISBN: 9783319700748Program: OPS954Subject(s): Business Excellence | Quality managementDDC classification: 658.4013 LA AC Online resources: Ebook
Summary:
This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organisations. The author argues that transnational companies face a two-fold challenge. Managing global knowledge networks and multicultural project teams on the one hand, and interacting and collaborating across boundaries using global communication technologies on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organisational performance. The book approaches quality management as an element that is no longer a choice but has now become a necessity if companies want to compete in highly globalised environments.
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Home library Call number url Status Notes Date due Barcode Item holds
TEACHER REF University of Wollongong in Dubai
Tardis
658.4013 LA AC (Browse shelf) Available T0063049
REGULAR University of Wollongong in Dubai
Main Collection
658.4013 LA AC (Browse shelf) link Available Ebook Available T0061493
REGULAR University of Wollongong in Dubai
Main Collection
658.4013 LA AC (Browse shelf) link Available T0061494
3 DAY LOAN University of Wollongong in Dubai
Main Collection
658.4013 LA AC (Browse shelf) Available Dec2018 T0061495
Total holds: 0

Introduction to Business Excellence --
Organizations Achieve Excellence Through Quality Awards --
Legacy of Excellence: The Case of the United Arab Emirates (UAE)
Excellence in Action --
Understanding Sustainable Organizational Results --
Self-assessments: Conducting an Excellence Maturity Assessment for an Organisation --
Awards and Assessments --
Assessment for an External Award --
Quality Management Systems: Where and How We Can Make a Significant Contribution Toward Excellence --
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations.

This book bridges two essential aspects of assessing and achieving business excellence in 21st-century organisations. The author argues that transnational companies face a two-fold challenge. Managing global knowledge networks and multicultural project teams on the one hand, and interacting and collaborating across boundaries using global communication technologies on the other. The author also argues that this dual challenge calls for the creation of a business excellence program that fits and thrives within these multicultural environments. In response, he reviews corporate practices in quality management and business excellence frameworks that have been extensively used on a transnational scale to drive organisational performance. The book approaches quality management as an element that is no longer a choice but has now become a necessity if companies want to compete in highly globalised environments.

OPS954

Powered by Koha