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The heart of change field guide : tools and tactics for leading change in your organization /

By: Cohen, Dan S
Material type: BookPublisher: Boston, Mass. : Harvard Business School Press, c2005.Description: xiv, 239 p. : ill ; 24 cm.ISBN: 1591397758Other title: Tools and tactics for leading change in your organization.Subject(s): Organizational changeDDC classification: 658.4/06
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Item type Home library Call number Status Date due Barcode Item holds
REGULAR University of Wollongong in Dubai
Main Collection
658.406 CO HE (Browse shelf) Available T0038419
Total holds: 0

Includes index.

Introduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and keeping it right -- Step five: Enable action- breaking the barriers to change -- Step six: Create short-term wins-we all need to see and feel that we are making progress -- Step seven: Don't let up- being persistant is hard work -- Step eight: Make it stick- weaving the new behavior into the fabric of the organization -- The final module: Getting back to go and change readiness.

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