TY  - BOOK
AU  - Zairi,Mohamed
AU  - Whymark, John.
TI  - Best practice organisational excellence
SN  - 0954587901
PY  - 2003///
CY  - Bradford
PB  - e-Tqm Publishing House
KW  - Excellence
KW  - Business excellence
KW  - Total quality management
KW  - Organizational effectiveness
N1  - Includes index
ER  -