Excellence toolkit :  delivering sustainable performance / 
edited by Prof. Mohamed Zairi. 
 - Bradford :  e-Tqm Publishing House,  2005. 
 - xviii, 654 p. :  ill ;  30 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0954587944  Dhs 370 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership.<br/>Executive ability.<br/>Management.