El Tigani, Hadi M. Total quality & business excellence : gurus, methods and frameworks to build on / The journey to excellence Sheikh Khalifa Excellence Award Dr Hadi M. El Tigani. - Abu Dhabi : Abu Dhabi Chamber of Commerce & Industry, 2004. - [128 p.] : ; 30 cm. Subjects--Topical Terms: Quality assurance--Abu Dhabi.Total quality management--Abu Dhabi.Sheikh Khalifa Excellence Award--Abu Dhabi.