Poyner, Ann. <br/><br/>
Enabling end-users :  information skills training / 
Ann Poyner. 
 - Oxford :  Chandos,  2005. 
 - xi, 147 p. : ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1843341085 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information services--User education.<br/>Libraries--User satisfaction.
<br/><br/><label>Dewey Class. No.: </label>025.52 PO EN