Excellence one toolbook for self-assessment :  creating and sustaining continuous improvement. 

 - Brussels :  EFQM,  2003. 
 - 66 p. : ;  30 cm. 
<br/><br/><label>ISBN: </label>9052364826 
<br/><br/><label>Subjects--Personal Names: </label><br/>Quality management.<br/>Performance excellence.