TY  - BOOK
AU  - Taylor,Ken
TI  - Fifty ways to improve your telephoning and teleconferenching skills...without tto much effort !
SN  - 9781905992065
U1  - . 
PY  - 2008///
CY  - Oxford
PB  - Summertown Publishing Ltd
KW  - Telephone etiquette
KW  - Telephone in business
N1  - + Audio CD
N2  - 50 ways to improve you're telephoning and teleconferencing skills without too much effort provides a range of quick and easy ways to improve your communication skills in this vital area. With the advent of sophisticated digital telephony technologies and the pressure on business people not to travel unnecessarily for environmental reasons, the importance of on-to-one telephone calls and teleconferencing takes on a new dimension. The accompanying audio CD provides listening comprehension task that go with the units
UR  - https://uowd.box.com/s/afezpbnr4ti32pyi9u57kxzce241k1k9
ER  -