Zhu, Joe,  1968- <br/><br/>
Quantitative models for performance evaluation and benchmarking :  data envelope analysis with spreadsheets / 
Joe Zhu. 
 - 2nd ed. 
 - Boston, Mass. :  Springer,  c2009. 
 - xxiii, 327 p. :  ill. , + 1 x CD ;  24 cm. 
 - International series in operations research & management science  v. 126 .
<br/><br/> 1 x CD. Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780387859811 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Benchmarking (Management)<br/>Industrial management--Mathematical models.