Salter, Brian G. <br/><br/>
Dealing with difficult people in a week / 
Brian Salter, Naomi Langford-Wood. 
 - 2nd ed. 
 - London :  Hodder & Stoughton,  2002. 
 - 89 p. :  ill ;  20 cm. 
 - In a week .
<br/><br/> "Inspiring leaders"--Cover. 
<br/><br/><label>ISBN: </label>0340849657  £5.59 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees.<br/>Employees, Counseling of.<br/>Customer relations.<br/>Personnel management.<br/>Supervision of employees.