Hill, Terry,  1940- <br/><br/>
Operations management / 
Terry Hill. 
 - 2nd ed. 
 - Basingstoke :  Palgrave Macmillan,  2005. 
 - xxxiii, 764 p. ;  25 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/>1. Managing operations -- 2. Operations strategy -- 3. Managing people -- 4. Designing and developing services and products -- 5. Designing service delivery systems -- 6. Designing manufacturing processes -- 7. Location and layout -- 8. Managing capacity -- 9. Technology developments -- 10. Operations scheduling and execution -- 11. Managing quality -- 12. Managing inventory -- 13. Managing the supply chain -- 14. Process and delivery system reliability and maintenance -- 15. Time and productivity -- 16. Improving operations. 
<br/><br/><label>ISBN: </label>1403934665  £34.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.