Hsieh, Tony

Happiness matters : creating a culture for business to thrive [videorecording] Tony Hsieh - Mill Valley, CA : Kantola Productions, 2011. - 1 x DVD 63 mins. - Stanford executive briefings (Unnumbered) .

"Can you build a business model around happiness? If you can deliver happiness to customers through exceptional customer service, from engaged employees who are inspired by a vision of higher purpose, the answer is yes. In this high-spirited talk, Tony Hsieh shares how Zappos fosters its unique culture, starting with hiring and retaining employees based on their commitment to its core values.


Success in business
Leadership
Positive psychology