De Janasz, Suzanne C. <br/><br/>
Interpersonal skills in organizations / 
Suzanne C. de Janasz, Karen O. Dowd, Beth Z. Schneider. 
 - 4th ed. 
 - London :  New York : McGraw-Hill,  c2012. 
 - xxi, 471 p. :  ill ;  28 cm. 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780071086301 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational behavior.<br/>Psychology, Industrial.<br/>Interpersonal relations.
<br/><br/><label>Dewey Class. No.: </label>158.7 DE IN