Essential operations management /
Alex Hill & Terry Hill.
- New York : Palgrave Macmillan, 2011.
- xxii, 458 p. : ill. (some col.) ; 28 cm.
Includes bibliographical references and index.
"From two highly respected authors in the field, Essential Operations Management provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features"--