Birn, Robin.

The effective use of market research : how to drive and focus better business decisions / Robin J. Birn. - 4th ed. - London ; Sterling, VA : Kogan Page, 2004. - xiv, 226 p ; 24 cm. - Market research in practice . - Market research in practice series. .

Key to making good decisions -- Getting the information you really need -- The best research techniques anyone can use -- What to measure and how to measure it -- You have the information, now use it -- Making sure that the customers are happy -- Tracking trends and changing decisions -- Getting the most out of business relationships with research companies -- Using research to grow your business.

074944200X

2004002754


Marketing research.
Decision making.
Strategic planning.
Success in business.

HF5415.2 / .B49 2004

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