White, Connie M. <br/><br/>
Social media, crisis communication, and emergency management :  leveraging  Web 2.0 technologies / 
Connie M. White. 
 - Boca Raton, FL :  CRC Press,  2012. 
 - xxvi, 307 p. :  ill. ;  25 cm. 
<br/><br/>
<br/><br/>Why social media? -- Designing social media sites for emergency management : back to basics -- Social sites for group support using Facebook -- Introduction to microblogging using Twitter -- Relationships : Twitter for teams and information exchange -- Collaboration and documentation -- Mapping and open source disaster management systems -- Open source software : the building blocks of customization -- Launching and testing social media -- Onsite contributions -- Case studies -- Exercises -- Technical notes. 
<br/><br/><label>ISBN: </label>9781439853498 (hardcover : alk. paper) 
<br/><br/><label>LCCN: </label>2011031357 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social media.<br/>Online social networks.<br/>Emergency management.
<br/><br/><label>Dewey Class. No.: </label>384.3/3