Owen, Tim Buckley,  1948- <br/><br/>
Successful enquiry answering every time / 
Tim Buckley Owen. 
 - 6th ed. 
 - London :  Facet,  c2012. 
 - xiii, 156 p. ;  24 cm. 
 - The successful LIS professional. .
<br/><br/> Includes index.  Fully revised and update. 
<br/><br/> This best-selling 'one-stop' practical guide is designed to help all information professionals become self-sufficient in answering enquiries. 
<br/><br/><label>ISBN: </label>9781856048118 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)--Great Britain.
<br/><br/><label>Dewey Class. No.: </label>025.5/2/0941