The handbook of crisis communication / 
edited by W. Timothy Coombs and Sherry J. Holladay. 
 - Chichester, U.K. ;  Malden, MA :  Wiley-Blackwell,  2010. 
 - xxvii, 737 p. :  ill. ;  26 cm. 
 - Handbooks in communication and media .
<br/><br/>Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>978-1444361902 
<br/><br/><label>Nat. Bib. No.: </label>GBA984582  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015357349  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.
<br/><br/><label>LC Class. No.: </label>HD49  / .H35 2010 
<br/><br/><label>Dewey Class. No.: </label>658.4/5