Business process management :  theory and applications / 
Michael Glykas (Editor). 
 - Heidelberg :  Springer,  2013. 
 - xxi, 456 p. :  ill. ;  18 cms. 
 - Studies in computational intelligence ;  444 .
<br/><br/> Business process management unites disciplines ranging from accounting and IT to strategic planning. Reflecting the latest research, this book includes papers on computational intelligence as well as issues such as process quality and performance measurement. 
<br/><br/><label>ISBN: </label>978-3642284083 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Data processing.<br/>Management information systems.<br/>Workflow--Management.<br/>Engineering.<br/>Artificial intelligence.<br/>Computational Intelligence.
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