Leibling, Mike. <br/><br/>
How people tick :  a guide to difficult people and how to handle them / 
Mike Leibling. 
 - London ;  Sterling, VA :  Kogan Page,  2005. 
 - viii, 182 p ;  22 cm. 
<br/><br/><label>ISBN: </label>0749443626 
<br/><br/><label>LCCN: </label>2005014935 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict.<br/>Conflict management.
<br/><br/><label>Dewey Class. No.: </label>158.2