Operations and process management : principles and practice for strategic impact /
Nigel Slack ... [et al.].
- 3rd ed.
- Harlow ; New York : Pearson, c2012.
- xxii, 540 p. : col. ill. ; 28 cm.
Includes bibliographical references and index.
Written by best-selling authors in their field, Operations and Process Management 3e inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage. The book comes with a fully interactive e-Text, which provides an opportunity to practice and further explore the concepts and techniques introduced
9780273768807 (hbk.) 0273768808 (hbk.) 9780273751878 (t. p. verso) 0273751875 (t. p. verso)