TY  - BOOK
AU  - Slack, Nigel
AU  - Brandon-Jones, Alistair
AU  - Johnston, Robert
AU  - Betts, Alan
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 9780273768807 (hbk.)
AV  - TS183 .O64 2012
PY  - 2012///
CY  - Harlow, New York
PB  - Pearson
KW  - Manufacturing processes
KW  - Process control
N1  - Includes bibliographical references and index
N2  - Written by best-selling authors in their field, Operations and Process Management 3e inspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage. The book comes with a fully interactive e-Text, which provides an opportunity to practice and further explore the concepts and techniques introduced
ER  -