Rust, Roland T.

Customer equity management / Roland T. Rust, Katherine N. Lemon, Das Narayandas. - Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005. - xxii, 551 p. : ill ; 24 cm. + 1 CD-Rom (4 3/4 in.).

Includes bibliographical references and index.

0131419293

2004057256


Customer equity--Management.

HF5415.527 / .R87 2005

658.8/12