Rust, Roland T.
Customer equity management /
Roland T. Rust, Katherine N. Lemon, Das Narayandas.
- Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005.
- xxii, 551 p. : ill ; 24 cm. + 1 CD-Rom (4 3/4 in.).
Includes bibliographical references and index.
0131419293
2004057256
Customer equity--Management.
HF5415.527 / .R87 2005
658.8/12