Rich, Clive.

The yes book : the art of better negotiation / Clive Rich. - London : Virgin, c2013. - 344 p ; 21 cm.

By breaking negotiation into its three key elements of Attitude, Behaviour and Process, this title helps you learn how to shape, create and close deals. It also helps you discover what your negotiating style is, and how you can apply it to influence others and give yourself the edge.

9780753541098


Negotiation.