TY - BOOK AU - Rich, Clive. TI - The yes book: the art of better negotiation SN - 9780753541098 U1 - . PY - 2013/// CY - London PB - Virgin KW - Negotiation N2 - By breaking negotiation into its three key elements of Attitude, Behaviour and Process, this title helps you learn how to shape, create and close deals. It also helps you discover what your negotiating style is, and how you can apply it to influence others and give yourself the edge UR - https://uowd.box.com/s/c3rz687ewty5io9iy1243qaqy2cx9be6 ER -