Futrell, Charles M. <br/><br/>
ABC's of relationship selling through service / 
Charles M. Futrell. 
 - 12th ed. 
 - xxxiv, 494 p. :  ill. ;  27 cm. 
<br/><br/>Includes bibliographical references (pages 482-485) and index. 
<br/><br/><label>ISBN: </label>9781259097379 
<br/><br/><label>LCCN: </label>2012028642 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF5438.25  / .F868 2013 
<br/><br/><label>Dewey Class. No.: </label>658.85