The Starbucks experience : 5 principles for turning ordinary into extraordinary
Joseph A. Michelli
- New York : McGraw-Hill, c2007.
- xiv, 208 p ; 22 cm.
Includes bibliographical references and index.
Reveals the ingenuity and people-driven philosophies that have made Starbucks one of the world's most recognized and admired companies.
9780071477840 0071477845 (alk. paper)
2006016788
Success in business--Handbooks, manuals, etc. Success--Handbooks, manuals, etc.