TY  - BOOK
AU  - Kegan,Robert
AU  - Lahey,Lisa Laskow
TI  - How the way we talk can change the way we work: seven languages for transformation 
SN  - 9780787955359 (trade : alk. paper)
U1  - 155.2/5 
PY  - 2001///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Change (Psychology)
N1  - Includes bibliographical references and index
N2  - Presents tools to help one change thought processes and, thereby, change behavior, covering complaints, blame, assumptions, destructive and constructive criticism, ineffectiveness, and other related topics
UR  - https://uowd.box.com/s/tjx0ppo1h5tqqv4p58b9n0v38q2d8fv4
ER  -