TY  - BOOK
AU  - Townsend,Patrick L.
TI  - Quality makes money
SN  - 0873896602 (alk. paper)
AV  - HD62.15 .T694 2006
U1  - 658.4/013 22
PY  - 2005///, c2006
CY  - Milwaukee
PB  - American Society for Quality, Quality Press
KW  - Total quality management
KW  - Total quality control
N1  - Includes bibliographical references (p. 141-142) and index; TBS955
ER  -