Marketing management /
Greg W. Marshall, Mark W. Johnston.
- Boston : McGraw-Hill Irwin, c2010.
- 1 v. (various pagings) ; col. ill., col. map : 29 cm.
Includes bibliographical references and indexes.
This is a textbook that instructors can connect with and students can learn from, in that it pulls them into the world of marketing through real-world applications. This textbook stays current by covering the hottest topics in this course area, such as Customer Relationship Management and Metrics, in a user-friendly, non-encyclopedic format. .