TY  - BOOK
AU  - Lind,Per
TI  - Monitoring business performance: models, methods, and tools
T2  - Routledge advances in management and business studies
SN  - 9780415836708
AV  - HD31 .L473 2015
U1  - 658.4/013 23
PY  - 2015///
CY  - New York
PB  - Routledge
KW  - Management
KW  - Performance
KW  - Management science
KW  - BUSINESS & ECONOMICS / Quality Control
KW  - bisacsh
KW  - BUSINESS & ECONOMICS / Management Science
KW  - BUSINESS & ECONOMICS / Management
N1  - Includes bibliographical references and index
N2  - "The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however, many models prove inadequate when translated into business methods. Monitoring Business Performance - Models, Methods and Tools elucidates how the assumptions and perceptions that guide performance assessment are often based on models that are poor interpretations and descriptions of reality. In this book, the author scrutinizes the models underlying a number of well-known business methods and tools, and sheds light on the assumptions and subjective perceptions that undermine their effectiveness. In doing so, he offers a unique criticism of accepting business models without questioning their relevance and applicability, and highlights the need to treat models as hypotheses, rather than as certainties"--
ER  -