Consumer behavior in action : real-life applications for marketing managers /
Geoffrey P. Lantos
- Armonk, N.Y. : M.E. Sharpe, c2011.
- xviii, 629 p. : ill. ; 28 cm.
Includes bibliographical references and index.
Consumer behavior overview -- Market segmentation -- Overview of consumer decision making -- Stages in consumer decision making -- Cultural influences -- Subcultural influences -- Social class influences -- Reference groups and social influences -- Family influences -- Group and interpersonal communications for innovations : adoption and diffusion processes -- Personality and lifestyle -- Motivation -- Perception and information processing -- Learning and memory -- Attitude formation and change.
Written in a down-to-earth, highly engaging, conversational style, Consumer Behavior in Action does.