Lantos, Geoffrey Paul, 1925-

Consumer behavior in action : real-life applications for marketing managers / Geoffrey P. Lantos - Armonk, N.Y. : M.E. Sharpe, c2011. - xviii, 629 p. : ill. ; 28 cm.

Includes bibliographical references and index.

Consumer behavior overview -- Market segmentation -- Overview of consumer decision making -- Stages in consumer decision making -- Cultural influences -- Subcultural influences -- Social class influences -- Reference groups and social influences -- Family influences -- Group and interpersonal communications for innovations : adoption and diffusion processes -- Personality and lifestyle -- Motivation -- Perception and information processing -- Learning and memory -- Attitude formation and change.

Written in a down-to-earth, highly engaging, conversational style, Consumer Behavior in Action does.

9780765620903

2009048086

GBB081196 bnb

015594839 Uk


Consumer behavior

HF5415.32 / .L37 2011

658.8/342