TY  - BOOK
AU  - Schnepp, Rob
AU  - Vidal, Ron
AU  - Hawley, Chris
TI  - Incident management for operations
SN  - 9781491917626
U1  - 005.8 SC IN 
PY  - 2017///
CY  - Sebastopol
PB  - O'Reilly Media
KW  - Computer system failures
KW  - Computer security
KW  - COMPUTERS / Information Technology
KW  - COMPUTERS / Hardware / General
KW  - COMPUTERS / Data Processing
KW  - COMPUTERS / Computer Science
KW  - COMPUTERS / Computer Literacy
KW  - COMPUTERS / Machine Theory
KW  - Operations Management
N2  - Software development is morphing from traditional monolithic releases built by Waterfall development teams into continuous software delivery using Agile project management. Since developers are continuously in the code base, operations must understand this constantly evolving environment to operate it and repair it when it breaks. This practical book will help you deliver high-performance, high reliability, process-oriented IT Operations
UR  - https://uowd.box.com/s/5vnk9zyu38eescpj5fjcd66tyw32exw9
ER  -