Marketing, sales and customer management (MSC) : an integrated overall B2B management approach
Richard Hofmaier
- Munich : De Gruyter Oldenbourg, c2015.
- ix, 251 p. : ill. ; 25 cm.
This work concisely presents methods for integrated marketing, sales, and customer management, and is orientated to practice and implementation. It sketches a modern and forward-looking marketing approach for domestic as well as international small, mid-sized, and large firms in the B2B market.