Bell,Desmond <br/><br/>
Managing quality 
Desmond Bell, Philip McBride and George Wilson 
 - London :  Taylor & Francis  c2016. 
 - xvi, 235 p. ;  24 cm. 
<br/><br/> Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC. 
<br/><br/><label>ISBN: </label>9781138155947 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management<br/>Control Quality