TY  - BOOK
AU  - Birdie, Arvind K.,
TI  - Employees and employers in service organizations: emerging challenges and opportunities
SN  - 9781771884730
U1  - 658.3 EM PL 
PY  - 2016///
CY  - Oakville
PB  - Apple Academic Press
KW  - Service industries
KW  - Employees
KW  - Personnel management
N1  - Notes: Includes bibliographical references and index.
N2  - With increasing globalization and fast-paced technological advances in business today, service organizations must respond to the changing business dynamic between employers and employees. The service industry has metamorphosed into a revolution not only in the United States but also in other developed and developing countries. Highly industrialized countries have become ‘service economies’, at least when measured in terms of share of the workforce employed in service industries. This new book provides the in-depth exploration of recent concepts and trends in business management in the service industries
ER  -