Clampitt, Phillip G.

Communicating for managerial effectiveness : challenges, strategies, solutions / Phillip G. Clampitt - 6th ed. - Thousand Oaks : SAGE Publications, Inc., 2017. - xxiii, 359 p. ; ill. ; 24 cm.

Revised edition of the author's Communicating for managerial effectiveness, 2013.



Foreword -- Preface -- Introduction -- Foundation -- Understanding communication -- Examining communication approaches -- Scrutinizing ethical issues -- Imparting the organizational culture -- Communication challenges -- Selecting and using communication technologies -- Managing data, information, knowledge, and action -- Providing performance feedback -- Communicating across organizational boundaries -- Structuring and using robust decision-making practices -- Communicating about change -- Cultivating the innovative spirit -- Building a world-class communication system -- Glossary -- Index -- About the author.

The Sixth Edition of Communicating Managerial Effectiveness skilfully integrates theory, research, and real-world case studies into models designed to enhance understanding of complex communication issues and guide thoughtful responses to the challenges. The book’s "Wheel of Communication Effectiveness" model illustrates the unified nature of a world-class communication system.

9781483358512

2016029244


Communication in management

658.45 CL CO