Knowledge management :  concepts and best practices / 
Kai Mertins, Peter Heisig, Jens Vorbeck, editors. 
 - 2nd ed. 
 - Berlin ;  New York :  Springer,  2003. 
 - xxxi, 383 p. :  ill ;  25 cm. 
<br/><br/>Includes bibliographical references (p. [351]-372) and index. 
<br/><br/><label>ISBN: </label>3540004904 (alk. paper) 
<br/><br/><label>LCCN: </label>2003045697 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Knowledge management--Europe--Case studies.
<br/><br/><label>LC Class. No.: </label>HD30.2  / .K636865 2003 
<br/><br/><label>Dewey Class. No.: </label>658.4/038